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TERMS&CONDITIONS ROOMS

Terms&Conditions:

In the Netherlands, the hospitality and hotel sector is governed by a standardised set of terms and conditions known as the UVH (uniforme voorwaarden horeca), regulated by the Chamber of Commerce and Industry in the Hague. You can find these terms and conditions explained in detail on the following website: (click here)

These rules apply to the Mary K hotel, with some small adjustments due to the special characteristics of our small hotel. These adjustments you will find below. Please note that our non-refundable rates are discounted and have strict conditions applied to them: they can not be changed or cancelled for any given reason.

If for whatever reason, you would like to change or cancel your reservation we ask that you inform us as soon as possible, by e-mail or phone. The closer you cancel before your check-in date, the more difficult it is for us to make your room available to another guest. The given percentages below are a percentage of the total reservation value. With a cancellation we will not charge city tax. An example of how to read the number of nights: 3 nights can be 3 rooms for one night, or 3 nights in one room.

Policy for cancellations of reservations for 1, 2 or 3 nights:

Please note that there is no penalty for reservations cancelled a full 48 hours before the arrival date*
In the event of cancellation from 48 hours to 24 hours prior to the arrival date, the customer will be charged 50% of the reservation value
In the event of cancellation less than 24 hours prior to the arrival date, the customer will be charged 100% of the reservation value.

Policy for cancellation of 4, 5 or 6 nights:

Please note that there is no penalty for reservations cancelled 3 or more weeks before the arrival date
In the event of cancellation between 3 weeks and 2 weeks before the arrival date, the customer will be charged 25% of the reservation value.
In the event of cancellation between 2 weeks and 1 week before the arrival date, the customer will be charged 50% of the reservation value.
In the event of cancellation less than 1 full week before the arrival date, the customer will be charged 100% of the reservation value.

Policy for cancellations of 7 or more nights:

Please note that there is no penalty for reservations cancelled more than 4 weeks before the arrival date.
In the event of cancellation between 4 weeks and 3 weeks before the arrival date, the customer will be charged 25% of the reservation value.
In the event of cancellation between 3 weeks and 2 weeks before the arrival date, the customer will be charged 50% of the reservation value.
In the event of cancellation less than 2 full weeks before the arrival date, the customer will be charged 100% of the reservation value.

* Please note that 48 hours before the arrival date means 48 hours, or two days, before 00:00hrs on the day of arrival. For example, if you have a reservation for an arrival on a Monday, you can cancel without penalty until the previous Friday at 29:59hrs. A cancelation, therefore, on Saturday – at any time – would be less than 48 hours before the arrival date.

Keeping your data in accordance with the new legislation:
The Mary K Hotel stores your data for contact purposes only.
After your stay at Mary K Hotel you will automatically receive 1 single e-mail asking how you experienced your stay.
You will not be part of a mailing list and we will treat your data with the utmost care and never provide it to third parties.
You have the right to delete your data at all times.